Shipping policy

1I Studio Shipping Policy Last updated: August 20, 2026

Thank you for shopping with us. This policy explains how we process, ship, and deliver your order so you know what to expect.

Order Processing

Most items are made to order (3D-printed, custom, or POD).

Processing time is typically 3–7 business days after we receive your order (Monday–Friday, excluding U.S. holidays).
Larger, more complex, or high-volume custom orders may take longer. We will email you if timing changes.
Orders placed on weekends or holidays begin processing the next business day.
Processing time is separate from transit time. Delivery estimates start once the order ships.

Shipping Methods & Carriers

We ship within the United States using USPS, UPS, and other reliable carriers depending on the item, size, and destination.

Shipping costs and available options (standard or expedited, when offered) are calculated at checkout based on your address, package weight/size, and selected service.

Delivery Times (after shipping)

United States (contiguous): Typically 3–8 business days for standard shipping.
Alaska, Hawaii, and U.S. territories: Longer transit times may apply.
Delivery times are estimates only and are not guaranteed. Carrier delays, weather, peak seasons, or high order volume can affect arrival.

You will receive a shipping confirmation email with a tracking number once your order leaves our facility or the fulfillment partner. Tracking may take 24 hours to update.

International Shipping

We currently focus on U.S. shipping. If you are outside the United States, contact us before ordering so we can check availability, costs, and any restrictions.

International customers are responsible for any customs duties, taxes, or import fees. We cannot control or predict these charges.

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for packages sent to an incorrect or incomplete address provided by the customer. Additional fees may apply for reshipment.

We cannot reliably deliver to some P.O. boxes or certain restricted locations—confirm at checkout or contact us if unsure.

Lost, Damaged, or Delayed Packages

If your order arrives damaged, contact us within 7 days of delivery and include clear photos of the item, packing materials, and outer box. We will work with you on a replacement or other resolution as appropriate.

For lost packages, contact us with your order number and tracking information so we can investigate with the carrier.

Holidays and Peak Periods

Processing and transit times can be longer around major U.S. holidays and during high-volume periods. We recommend ordering early if you have a deadline.